Home / Price changes / Intercom 2026

Intercom price test 2026: Essential shown at $29 and $19

Intercom is showing two prices for Essential on its pricing page. The newer one is lower, so this is not a price increase. Our scheduled read on 2026-10-18 showed $29/seat. The one on 2026-10-19 showed $19/seat. Of 3 follow-up reads of the live page on 2026-10-19 at 07:24 CT, 1 showed $29/seat and 2 found neither price. We call this a price test. It moves to confirmed when every read shows one price.

First seen 2026-10-19. Last live read 2026-10-19 07:24 CT. Status: price test.

Get an alert when Intercom changes price again

We read the Intercom pricing page every week and email you the week a price changes: old price, new price, the quote and the source. $9 a month, 14-day refund.

Watch Intercom, $9 a month Free monthly digest

The two prices served

Plan	Price A (older read)	Price B (newer read)	B vs A	Per year at A	Per year at B
Essential	$29/seat	$19/seat	-34%	n/a	n/a

Per year is the price times 12 for prices shown per month.

All 3 follow-up live reads

Read (CT)	Essential
2026-10-19 07:24 CT	not found
2026-10-19 07:24 CT	$29
2026-10-19 07:24 CT	not found

Get an email if Intercom changes a price

We read the Intercom pricing page every week. Price alerts email you the old price, the new price, the quote, and the source the week it changes. Pick up to 50 vendors. $9 a month, 14-day refund.

Watch Intercom, $9 a month All price changes

What the page said

Essential

Read 2026-10-18:
"rt for individuals, startups, and small businesses. Intercom helpdesk $29 per seat/mo Fin AI Agen"
Read 2026-10-19:
"rt for individuals, startups, and small businesses. Intercom helpdesk $19 per seat/mo Fin AI Agen"
Live read 2026-10-19 07:24 CT:
"and small businesses. Intercom helpdesk $29 per seat/mo Fin AI Agent $0.99 per outc"

Source: https://www.intercom.com/pricing. First seen 2026-10-19. Quotes are the page text around each price, as our script read it.

Intercom prices in our latest scheduled read

Read 2026-10-19. This read can land on either version of the page while a test runs.

Price	Quote from the page
$19 per seat per month	"rt for individuals, startups, and small businesses. Intercom helpdesk $19 per seat/mo Fin AI Agen"
$85 per seat per month	"ion and assignment tools for growing support teams. Intercom helpdesk $85 per seat/mo Fin AI Agen"
$132 per seat per month	"tion and security features for large support teams. Intercom helpdesk $132 per seat/mo Fin AI Agen"
$90.09 per month	"Your estimate Pay annually 91 conversations resolved by Fin AI Agent $90.09 /mo $0.99 per outc"
$19 per month	"t $90.09 /mo $0.99 per outcome 29 conversations resolved by your team $19.00 /mo − 1 + Essentia"
$109.09 per month	"me, a shared inbox and ticketing system are usually sufficient. Total $109.09 /mo With Early Sta"
$65 per month	"lly sufficient. Total $109.09 /mo With Early Stage this would be just $65/mo. Apply now . S"
$99 per month	"s Proactive Support Plus? An optional add-on for outbound engagement. $99/month includes 500 m"

Full Intercom pricing page

Other customer support tools we track

Sorted by the lowest paid price on each pricing page. That price can be a promo, a rate billed per year, or a plan with fewer features. Read the quote before you compare.

Tool	Lowest paid price seen	Quote	Checked
Help Scout	$10 per month	"), Standard (20), Plus (50), Pro (unlimited). 1 2 (additional Inboxes $10/mo) 5 (additional"	2026-10-19, source
Helpwise	$15 per user per month	"hly Billed Annually (Save 20%) Standard Collaboration for small teams $15 / user / month featur"	2026-10-19, source
Live Chat	$19 per user per month	"Text Live Chat Pricing: Plans from $19/User \| LiveChat.com"	2026-10-19, source
Zendesk	$19 per month	"Zendesk Pricing Plans \| Starting from $19/month Skip to main c"	2026-10-19, source
Richpanel	$20 per user per month	"& Live Chat Basic Reporting 50 AI Assists per company 3 Seats Starter $20 per user per month. Bil"	2026-10-19, source
Tidio	$24.17 per month	"h Free Starter Growth Plus Premium Free $ 0 / mo. Get started Starter $ 24.17 / mo. Get started G"	2026-10-19, source
Front	$25 per seat per month	"erprises, and everything in between. Billed Annually Save 24% Starter $25 /seat/mo, up to 10 s"	2026-10-19, source
tawk.to	$29 per month	"e the tiny "Powered by tawk.to" branding from our products, we charge $29/month. Don't remove"	2026-10-19, source
Hiver	$35 per user per month	"hat need a dedicated omnichannel platform. Annual Monthly Growth $ 25 $ 35 /user/month Ideal fo"	2026-10-19, source
Crisp	$45 per month	"For early-stage companies who want to improve their customer service. $ 45 Per month, per workspace"	2026-10-19, source
Olark	$400 per month	"Standard AI Website Agent Powered by Aiden, Olark's latest AI engine $400 /month · billed annua"	2026-10-19, source

How we check

Our script reads each pricing page once a week. When an amount changes next to the same plan words, we read the live page again, more than once, before we call it confirmed. If some reads show the old price and some show the new one, we list it as a price test. A change goes under price increases when a price a buyer pays goes up; cuts and price tests with a lower price go under price changes. See the methodology and the change log.

Get an alert when Intercom changes price again

We read the Intercom pricing page every week and email you the week a price changes: old price, new price, the quote and the source. $9 a month, 14-day refund.

Watch Intercom, $9 a month Free monthly digest

Free monthly price change digest

A short monthly email with the SaaS price changes we found. Free. For alerts on vendors you pick, see paid alerts.

We send a confirmation link first. See the privacy policy.