Intercom vs Zendesk pricing
Intercom and Zendesk both sell help desk software. Intercom charges per seat and lists its Fin AI agent on the same page. Check if AI answers cost extra on top of the seat price.
| Intercom | Zendesk | |
|---|---|---|
| Lowest paid price seen | $29 | $19 |
| Billing units seen | per month, per seat per month | per month |
| Checked | 2026-10-17 | 2026-10-17 |
The lowest price can be a per user rate, an add-on, or an annual rate shown per month. Read the quote next to each price.
Intercom prices
| Plan (read from page) | Price | Quote from the page |
|---|---|---|
| - | $29 per seat per month | "rt for individuals, startups, and small businesses. Intercom helpdesk $29 per seat/mo Fin AI Agen" |
| - | $85 per seat per month | "ion and assignment tools for growing support teams. Intercom helpdesk $85 per seat/mo Fin AI Agen" |
| - | $132 per seat per month | "tion and security features for large support teams. Intercom helpdesk $132 per seat/mo Fin AI Agen" |
| - | $90.09 per month | "Your estimate Pay annually 91 conversations resolved by Fin AI Agent $90.09 /mo $0.99 per outc" |
| - | $29 per month | "t $90.09 /mo $0.99 per outcome 29 conversations resolved by your team $29.00 /mo − 1 + Essentia" |
| - | $119.09 per month | "me, a shared inbox and ticketing system are usually sufficient. Total $119.09 /mo With Early Sta" |
| - | $65 per month | "lly sufficient. Total $119.09 /mo With Early Stage this would be just $65/mo. Apply now . S" |
| - | $99 per month | "s Proactive Support Plus? An optional add-on for outbound engagement. $99/month includes 500 m" |
Source: https://www.intercom.com/pricing. Checked 2026-10-17. Full Intercom page
Zendesk prices
| Plan (read from page) | Price | Quote from the page |
|---|---|---|
| - | $19 per month | "Zendesk Pricing Plans | Starting from $19/month Skip to main c" |
Source: https://www.zendesk.com/pricing/. Checked 2026-10-17. Full Zendesk page
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See also: Customer support pricing, all comparisons.
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